SOFOS CONSULTING LLC
KEIR S. PEMBERTON
President and Founder of Sofos Consulting LLC
SUMMARY OF QUALIFICATIONS
A seasoned professional with over twenty five years’ experience in the telecommunications industry. Experienced in both LAN and WAN technologies as a Systems Integrator, Network Engineer, Sales Engineer, Senior Systems Engineer, Project Manager and Program Manager. I have a proven record of problem solving leadership and technical project management within the DoD, DoE, and IC customer markets. I am proficient in MS Office products: MS Project, MS Visio, and MS Excel. Knowledgeable in Unix; Linux Perl; Python; DNS; SendMail; TCP/IP; RIP/OSPF/EIGRP; Ethernet; ATM; SONET; DWDM, MPLS, PON; CMMI and ITIL.
Principal – Senior Consultant
February 2014 - Present
Senior Consultant for the client business development efforts to obtain a large scale IT Managed Services Contract from the federal government. I provide Subject Matter Expertise for data & voice networking and mission assurance. My responsibilities include advising on the organizational management structure, ITSM tools, and processes required to successfully transition to a global IT service delivery model.
Senior Network Engineer, TASC, Annapolis Junction, MD
July 2012 – July 2014
Senior Network Engineer specializing in OTN and IP based technologies. Duties include performing intelligence analysis on adversary networks to support Digital Network Intelligence/Global Network Analysis (DNI/GNA). I apply knowledge of network fundamentals, open-source/COTS/GOTS tools, and current implementation of those technologies in order to devise all-source analytic and collection strategies. I utilize all-source intelligence analysis of cyber activities to identify entities of interest; their methods, motives, and capabilities; determine malicious behavior, and recognize emergent patterns and linkages to visualize the larger picture of cyber-based operations. I am responsible to maintain expertise regarding internet transmission schemes so as to perform technical analysis against target systems and networks, characterize their capabilities, and support development of new techniques. I assist in creating extensive post-mission technical intelligence reports in support of special programs and provide expertise and leadership to the team in the development of analytical models and assessments. I provide expertise in SDH/SONET, DWDM, GPON, VMware, LINUX/UNIX, Juniper, Cisco, and network security devices.
Senior Consultant, Sofos Consulting LLC, Waldorf, MD
August 2012 – October 2012
Senior Consultant providing management and IT consulting services. Recent client project involved the development of requirements for an OTN interface device capable of capturing a variety of input signals based on end-user needs. My duties included interfacing with hardware and software development team and end-user representative to ensure design met customer expectations and requirements.
Project Manager/Senior Systems Engineer, TASC, Annapolis Junction, MD
Feb 2011- Feb 2012
Senior Systems Engineer / Project Manager for the delivery of Enterprise IT Services to include installation of data/voice network infrastructure and mission systems. I am responsible for the requirements development, vendor trade studies, network design, server specifications and transition planning for the integration of several global networks into the new Enterprise Cloud environment. Advisory position requires providing technical and budgetary recommendations at various organizational levels to include technical staff, management and senior executives. Projects include the transition of global data/voice/video network into a consolidated infrastructure; design development and integration of a new enterprise voice gateway; and integration of new COTS/GOTS applications. Voice project entailed the design of Avaya VoIP servers and interface into legacy Cisco or Nortel equipment. I have achieved ITIL v3 Foundations certification to support improvements to the delivery of customer services to component organizations.
Program Manager/Senior Systems Engineer, Verizon Business Federal Network Systems, Columbia, MD
Feb 2008- Dec 2010
Project Manager/Senior Systems Engineer for the delivery of network infrastructure installation projects within the continental United States. Projects provide fiber based solutions utilizing PON technologies to reduce power and HVAC requirements achieving significant footprint and cost savings. Additionally, I manage several installation projects for the federal government delivering data and voice services within the Washington Metro Area. Activities include the installation and configuration of WAN/LAN equipment and servers. I served as Senior Systems Engineer for software installation projects specializing in biometrics on WINDOWS and LINUX server platforms. I was involved in achieving CMMI level certification for project management processes within the entire business unit. Additionally, I serve as the management and technical lead on various government proposal opportunities within our business sector.
Project Manager/Senior Systems Engineer, Verizon Business Federal Network Systems, Arlington, VA
Feb 2007- Jan 2008
Provide system engineering and project management oversight for the successful development of civilian and government RFx responses. Provide technical solutions in both written and verbal formats to include all aspects of the opportunity: technical, management, and price. Responsibilities include the review of all technical solutions for clarity, completeness, and compliance. Additionally, I have served as technical lead for various proposal efforts for both civilian and classified government opportunities.
Program Manager, Verizon Federal Network Systems, Reston, VA
May 2003- Jan 2007
Program Manager for $5 Million/year program to provide Telecommunication services to classified government agencies. Responsible for 30-member team in the short-term installation, testing, and cutover of Lucent 5ESS DRM switches to include Octel voice mail and station sets for new building installations and customer relocations. Delivered Avaya S8700/G650/MCC VoIP capable and Definity G3 voice systems as part of program requirements. As dual-hat SE Manager, I was responsible for both the pre-sales proposal preparation along with post-sales operational delivery in my role as Program Manager. Provided management oversight and customer interaction in the successful start of this critical program in which revenue generation increased 300% in six months. Program revenue totaled $18.5 Million from 2003 to 2007.
Sales Engineering Manager, Verizon Federal Network Systems, Arlington, VA
Feb 2003 – Dec 2006
Engineering Manager responsible for the pre/post-sales support in the acquisition of new business through RFx’s and incumbent contract programs. Provide senior engineering support for sales presentations, solution demonstrations, and installation services. Manage seven- member Sales Engineering team covering 10 Major accounts and 5 Operational programs with the Federal government and Intelligence Communities. Responsible for FY 2005 $20.6M in new revenue generation through equipment orders and short-term EFI&T projects contracts. Additionally delivered in FY’05 critical 5-year $62.9 Telephony O&M contract supporting Lucent, Avaya and Octel equipment for the US Government. Responsible for new revenue generation FY 2004 sales of $15 Million in contracts and IT services covering telecommunications operations and maintenance support, voice services, cable plant installations, and data transport services. In 2004, I delivered SONET O&M service migration for the Bechtel Nevada Telecommunications contract as proposal author and Project Manager. The project improved an existing Alcatel 1603SM OC-12 SONET Ring by providing recommendations to remedy provisioning problems and fiber plant issues. Project entailed surveying physical infrastructure and analyzing optical test results. Responsible for the successful re-compete of $100 Million in O&M contracts for FY 2003 and 2004.
Sales Engineer / Staff Consultant, Verizon Federal Network Systems, Arlington, VA
Mar 2002 - Jan 2003
Perform on-site customer support to include software/hardware upgrades, troubleshooting, installations, and customer training for Verizon FNS Security products. Supported Air Force Information Warfare Battle Lab Net Decoy exercise in Mildenhall, UK by providing technical expertise and product training to unit personnel. Network Security applications were installed on WINDOWS, Solaris and Red Hat Linux servers. Exercise occurred on operational network without any performance degradation and all objectives achieved. Provided pre/post-sales support, product demos, and voice/data network designs in response to RFPs. Responsible for $6.5 Million in generated revenue for successful bids. Responsible for designing and/or development of new telecom-related technologies including systems integration, testing, evaluation, requirement identification, and technical recommendations. Lead WAN Engineer for classified project providing ATM/SONET/TDM services for voice and data networks. Also responsible for overall HVAC, power, rack and cable plant design for the entire project.
Sales Systems Engineer, Marconi Communications Federal, Tampa, FL
July 2000- Nov 2001
Provided Pre/Post-sales support for regional account managers covering eleven states and $12 Million quota to include sales calls, product demonstrations, and network designs in response to request for proposals (RFP). Performed on-site customer support to include software/hardware upgrades, troubleshooting, installations, and customer training. Provided on-site technical support at a customer integration lab in preparation for an ATM WAN migration effort. Duties included interoperability testing of Marconi ATM switches, Cisco Routers, NT PBX, H.320/323 VTX, N.E.T. Promina/IDNX, VoIP/VoATM equipment and encryption devices. Earned Sales Engineer of the month award for July 2001.
Senior Systems Engineer, Qwest Communications Government Systems Division, Fairfax, VA
Mar 2000 – June 2000
Responsible for the design, configuration, testing and deployment of a nation-wide Government DWDM/SONET/ATM network comprising of Nortel and Marconi ASX-4000 equipment as the lead ATM Engineer. Provided detailed modeling scenarios to ensure proper bandwidth allocation and those sufficient performance parameters are met or exceeded. Created detailed engineering document to quantify expected performance criteria for the entire network as contract deliverable.
Senior Systems Engineer, BAE SYSTEMS, McLean, VA
Oct 1999- Feb 2000
Lead Systems Administrator responsible for four customer sites and 12-person network administration team supporting 1000 users. Installed and configured DNS and Mail servers for customer community as part of organizational transition. Received CY 2000 employee quarterly award for mail migration effort. Provided 24x7 support for mission critical systems. Responsible for mentoring junior personnel and providing necessary training as needed. Provided hardware and system related troubleshooting for 500+ workstations and servers.
Network Operations Manager/Network Engineer, Air Force Pentagon Communication Agency,
Pentagon, DC-Captain, United States Air Force
Dec 1997- Sep 1999
Managed 8-person team providing 24x7 network monitoring using HP OpenView and Cisco Works for OUSD/A&T directorate to include remote locations within the Washington Metro Area. Network Operations team was responsible for the OAM&P of legacy 3Com FDDI equipment, Cisco Ethernet switches/routers, Fore Systems LE155, 200BX, PHUB 2000, and ASX1000 ATM switches. Designed and implemented Legacy FDDI to ATM Backbone Network migration using FORE Systems ATM switches as project manager and lead engineer. Engineered T-1 to OC-3 transition for six Remote Sites in the National Capital Region supporting 900 users providing Fast Ethernet desktop connectivity. Provided ATM/Fast Ethernet desktop connectivity in support of Video Teleconferencing requirements for 3000 users. Designed and implemented Remote Access solution using Radius ABM and Lucent PortMaster 3. Implemented SecurID authentication products as primary ACE/Radius server administrator running on Solaris platform. Lead Checkpoint FW-1 administrator maintaining and configuring both SPARC workstations, firewall rule sets and GateD. Received Air Force Commendation Medal for customer ATM migration effort.
Project Leader/Senior Systems Integrator, Application Systems Support Section, USSTRATCOM/J25, Offutt AFB, NE-Lieutenant, United States Air Force
Nov 1994- Nov 1997
Lead Technical Manager for the Modernized Integrated Database transition from IBM mainframe to Client server environment running on SPARC platform. Received Joint Service Commendation Medal for efforts related as Technical Project Lead for the MIDB transition. Designed and implemented dual-monitor LAN for stereo (video) applications. Planned the architecture of USSTRATCOM’s Imagery Network running SunOS/Solaris and SYBASE on SPARC server/workstations. Configured and implemented the Collaborative Virtual Workstations LAN to support USSTRATCOM and USSPACECOM real-time collaboration efforts.
IBM Mainframe Operator, Janney Montgomery Scott, Philadelphia, PA
Aug 1992 – Oct 1994
Mainframe operator responsible for the production of daily, weekly, monthly, and annual financial reports. Provided tier1 and tier2 technical support for hardware or software issues on IBM S/370 and S/390 platforms. Troubleshooting included X.25 circuit connectivity issues, software bugs, and ancillary printers.
EDUCATION AND TRAINING
Alvernia College: B.S. Computer Science
George Washington University: Master’s Certificate in Project Management
George Washington University: M.S. Engineering Management
Introduction to Python Programming
Cloudera: Cloudera Administrator Training for Apache Hadoop
Juniper: Introduction to Juniper Operating System (IJOS); Juniper Router Essentials (JRE)
KeyW: Offensive Methodology and Analysis Course
Nortel Networks: Metro Optical Networks Design and Engineering, OPTera Metro 3500 OAM&P
Marconi Communications (Ericsson): Core/Edge, ATM switches, Ethernet, IAD, and telephony products
Cisco Systems: Introduction to Cisco Routing, Advanced Cisco Routing, Cisco Inter-network Design and Cisco Inter-network Troubleshooting.
Sphere Communications: VoIP/VoATM telephony products
Hewlett Packard: HP Open View Network Management Server Administration
SUN Microsystems: Solaris 2.x System Administration, Network Administration, and Fault Analysis
General Dynamics: FASTLANE ATM Cryptographic User’s Course
Certifications: Certified SUN Solaris 2.X Systems Administrator
FORE (Marconi) Systems ATM Certified Engineer
GDE FASTLANE Certified
ITIL v3 Foundation for Service Management
2003 Verizon Network Services Group President’s Circle Award (May ’03)
2002 Verizon Technology Organization Special Technology Achievement Award (October ’02)
2001 Marconi Federal Sales Engineer of the Month (July ’01)
2000 BAE Systems Quarterly Employee Award (4th Qtr)
1999 United States Air Force Commendation Medal
1997 Joint Service Commendation Medal
1996 USSTRATCOM/J6 Quarterly Team Award (2nd Qtr)
1995 Basic Officer Communication Training School Honor Flight
1994 Officer Training School Honor Flight
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